FAQ
Frequently Asked Questions
Q1. How do working hours work?
Your dedicated assistant operates entirely on your local schedule, working from 9:00 AM to 5:00 PM, Monday through Friday. They are fully present and accessible during these core business hours to handle your tasks, updates, and communications in real-time.
Q2. Who are the assistants, and how are they vetted?
Every PrimeFlow strategist undergoes a multi-stage background check, operational skill testing, and executive communication vetting. We match you with an assistant who already has direct experience in your industry (like e-commerce or B2B marketing) rather than a general virtual assistant.
Q3. Can I still stay in touch with my assistant if I travel abroad?
Absolutely. Your dedicated assistant manages your tasks continuously from their primary timezone location, while you can seamlessly check updates, communicate, and send tasks straight from your phone no matter where your travels take you.
What is the process to get started?
How It Works
Step 1: Discovery Call — A 15-20 minute strategy call with one of our experts to outline your exact bottlenecks and requirements.
Step 2: Expert Matching — We vet and select a specialized assistant with direct experience in your specific industry.
Step 3: Seamless Onboarding — A quick kickoff call to hand off your systems, introduce your assistant, and start offloading your tasks immediately.
Step 1: Discovery Call — A 15-20 minute strategy call with one of our experts to outline your exact bottlenecks and requirements.
Step 2: Expert Matching — We vet and select a specialized assistant with direct experience in your specific industry.
Step 3: Seamless Onboarding — A quick kickoff call to hand off your systems, introduce your assistant, and start offloading your tasks immediately.